What to Do During a Robbery

Your safety is more important than property. If a robbery is taking place, focus on reducing the risk of injury and getting to safety when you can.

If the robbery is happening now

1. Stay as calm as you can.
2. Avoid sudden movements unless necessary.
3. Do not deliberately challenge or confront the person.
4. Prioritize your safety over protecting property.
5. Follow instructions when doing so does not create an obvious additional danger.
6. If you can safely move away, do so.
7. Once safe, contact emergency services.

After the robbery

• Move to a safe location.
• Check for injuries.
• Contact appropriate emergency services if needed.
• Preserve relevant information if it can be done safely.
• Write down what you remember.
• Avoid posting sensitive details publicly.
• Submit a NaijaAlert report if appropriate.

What to Do During a Kidnapping Threat

Safety guidance for responding to suspected kidnapping threats and protecting yourself or someone at risk.

If you believe someone is in immediate danger

1. Prioritize immediate safety.
2. Avoid confronting suspected kidnappers.
3. Do not attempt a rescue yourself.
4. Contact emergency services.
5. Move to a safer location if necessary.
6. Share relevant information with appropriate authorities when safe.

If you receive a kidnapping threat

• Stay calm.
• Preserve relevant messages or information when safe.
• Do not publicly share sensitive information.
• Seek appropriate professional/emergency assistance.

Domestic Violence Safety

If someone is hurting, threatening or controlling you, you deserve to be safe.

If you're in immediate danger

1. Move toward a safer place if you can do so safely.
2. Contact emergency services.
3. Avoid confronting someone if that could increase danger.
4. Contact someone you trust when safe.

Create a safety plan

• Identify a safe place you can go.
• Keep important contacts accessible.
• Consider keeping important documents accessible where safe.
• Think about how to leave safely if the situation escalates.
• Avoid telling an abusive person about a safety plan if doing so could increase danger.

Digital safety

An abusive person may monitor devices or accounts. Consider:

• Review account security.
• Use a safer device when possible.
• Be careful with location sharing.
• Consider whether browser history or notifications could expose sensitive activity.

Missing Person Guidance

If someone is missing and you are concerned about their safety, acting quickly and organizing accurate information can help.

Gather important information

• Full name
• Recent photograph
• Age
• Clothing last seen wearing
• Last known location
• Last known time seen
• Phone information where appropriate
• Vehicle information if relevant
• Medical or safety concerns

Contact appropriate authorities

Encourage users to report the missing person through appropriate official channels.

Share responsibly

• Don't publish unnecessary private information.
• Be careful when sharing phone numbers.
• Avoid spreading unverified claims.
• Use verified information when creating public alerts.

Road Accident Safety

What to do during and after a road accident while reducing the risk of further harm.

If an accident has just happened

1. Move to a safer location if possible.
2. Watch for traffic and other hazards.
3. Call emergency services.
4. Check for injuries if it is safe to do so.
5. Do not put yourself in danger trying to help.

If you are involved in a crash

• Stay calm.
• Get emergency assistance.
• Move away from immediate hazards when possible.
• Cooperate with appropriate responders.
• Document information safely.

Fire Emergency Safety

Basic actions for staying safer during a fire and getting emergency assistance.

If there is a fire

1. Raise the alarm.
2. Leave the building if you can.
3. Use a safe exit.
4. Stay away from smoke.
5. Do not use elevators where doing so is unsafe.
6. Call emergency services.
7. Do not re-enter a burning building.

If smoke is present

• Stay low where the air is clearer.
• Cover your nose and mouth with a cloth if possible.
• Move quickly toward an exit.

Personal Safety

Practical habits and precautions for staying safer at home, at work and while travelling.

When travelling

• Tell trusted people about important travel plans when appropriate.
• Keep your phone accessible.
• Be aware of your surroundings.
• Use trusted transportation options.
• Avoid unnecessary risks.

At home

• Secure doors and windows.
• Keep emergency contacts accessible.
• Consider basic emergency preparations.
• Know how to leave safely during an emergency.

In public

• Stay aware of your surroundings.
• Keep important belongings secure.
• Avoid escalating confrontations.
• Trust your instincts when something feels unsafe.
• Move toward safer, populated areas when appropriate.

Digital Safety

Protect your accounts, devices and personal information from online threats and scams.

Protect your accounts

• Use strong unique passwords.
• Enable multi-factor authentication.
• Don't share passwords.
• Be cautious with login links.

Avoid scams

Be cautious about:

• Fake investment offers
• Fake emergency requests
• Phishing
• Impersonation
• Fake job offers
• Account takeover attempts

Protect your personal information

• Avoid publicly sharing sensitive information.
• Review privacy settings.
• Be careful about sharing location.
• Don't send identity documents unnecessarily.

If you are being threatened online

• Don't escalate the situation.
• Save relevant evidence.
• Block/report where appropriate.
• Seek help if threats appear credible or immediate.